Cancellation of order
The orders you submit online will be processed immediately and may not be cancelled. You may need to wait until you receive the goods before returning them.
After delivery, you can return the goods within 30 days after delivery. In order to be eligible for return, your goods must be unused and the same as those you receive, and must be packaged in original packaging.
To send a call back, send an e-mail to [email protected] We require you to attach a receipt or purchase certificate when returning the goods.
All returned goods should be sent to us via Mailing
For items manufactured by another party and resold by us, please do not send them back to the manufacturer.
You are liable to pay all freight charges for the returned items. Freight is not refundable. If you receive a refund, the refund freight will be deducted from the refund. You should consider using traceable transport services or buying transport insurance for valuable items.
Refunds and Exchanges
After we receive your valid return, we will send you an email informing you that we have received the goods you returned, and informing you to accept or reject the return.
If your return is accepted by us, we will provide one of the following items within a reasonable time: return commodity exchange, non-transferable commodity credit card, payment card credit card or the original payment method for payment, which is appropriate for the project, inspection or other remedial measures determined in good faith by us at that time.
If you do not comply with any of the above conditions, we reserve the right to refuse to return or exchange goods, or impose different or additional conditions.