Do you ship goods internationally?
Yes! We ship to most countries/regions.
What payment methods do you accept?
Buy online security?
Our website uses HTTPS to ensure that your credit card and personal information are not leaked.Users and servers are authenticated using HTTPS protocol to ensure that data is sent to the correct client and server.
HTTPS protocol is a network protocol constructed by SSL + HTTP protocol, which is used for encrypted transmission and authentication. It is safer than Http protocol and can prevent data from being stolen or changed during transmission to ensure data integrity.
HTTPS is the safest solution under the current architecture. Although it is not absolutely safe, it greatly increases the cost of man-in-the-middle attacks.
Order and Return
How can I cancel or change my order?
You can contact our online customer service by e-mail. Decoration@pingpal.io
How can I return the goods?
If the logistics has not arrived (deducted or lost), you can contact the customer service department to apply for a refund or resend.
If you are not satisfied within 15 days after receipt of the goods, you can contact customer service to ask for refund before you do not use it.
Refund process; contact customer service and get the addressee (our e-mail address: Decoration@pingpal.io)
After receiving the goods and checking, if the watch is new and never worn out, we will arrange a refund immediately. It will take 8-20 days to return it to your card.